Quality

It is with great pride and satisfaction that Orto-M communicates to all patients that in 2014 it won the ISO 9001:2015 Quality Certification in the scope of Dental Services, and that this has been renewed annually.

This certification is a guarantee of control of internal procedures at different levels, hygiene, processes, service that we believe to be an added value and differentiation in the exercise of Dentistry.

Obtaining this certification reflects the improvement and reinforcement of the quality of services and facilities available at Orto-M, in order to respond to its growth objectives, with the aim of providing the highest level of satisfaction to all our patients and, if possible, always exceed your expectations.

We thank you for the trust you have placed in us over the years and we affirm that we are in a position to continue our effort to always work towards excellence in the oral health of our customers.

Orto-M, as a provider of medical oral health services, guides its performance on principles of:

Rigor: in compliance with internal procedures in order to preserve the safety of patients and professionals involved in order to avoid damage to the development of oral health care.

Control: periodical of the activity, through the monitoring of the results obtained in the different areas, verifying the objectives and goals achieved in order to allow their reassessment.

Productivity: through the promotion of a culture of continuous improvement capable of consolidating a management model that responds to the satisfaction of the patient and relevant stakeholders, implementing the latest technological advances, constantly challenging the search for the best solutions for diagnosis and care delivery of oral health, thus raising our goals in the search for excellence in the service provided.

Growth: professional of our employees in internal or external actions capable of consolidating clinical knowledge, translating into their own personal and professional development.

Result: strong orientation towards obtaining clinical results in our aspect of oral health care providers that allows us to maintain a sustainable development of the activity while maintaining a high commitment to the patient and the different relevant stakeholders. It is also imperative to create value as a company that allows us to constantly develop our physical and technological infrastructures capable of allowing the development of our organization.

Finally, these principles are supported by the COMMITMENT to enforce them within the framework of the legal requirements that underwrite the practice of oral medicine.

At Orto-M, we know that our commitment to Quality in the field of oral health allows us to meet your needs andexceed your expectations. We can guarantee that, on your visit, you will find a motivated, competent team committed to actively contributing to your well-being and also to your safety.

We work internally to create the best conditions for care, comfort, technology and hospital safety, through rigorous procedures for the sterilization of medical equipment, to ensure the safety of those who seek our services.

At Orto-M clinics, we strive to continually improve.

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